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The Canex Mall

167    Kingsway

4 wing Cold Lake


780.594.6111

 EFFECTIVE APRIL 2021

Changes to our appointment and cancellation policy for hair services over $100

We have made a few changes to our appointment and cancellation policy, effective immediately. When you book an appointment ($100 +) with us you will get a reminder via text and/or email. 48 hours prior to your appointment, you will be asked to confirm it, however if your appointment is NOT confirmed, and in turn we have not been able to reach you, we will have to assume that you are unable to make it and your appointment will be CANCELLED.

If you are unable to make your appointment, please call us to let us know. If you have cancelled within 24 hours of your appointment OR you are a “No Show”, we will be UNABLE to make any further appointments WITHOUT a deposit.

If you book an appointment for a service and are quoted $200 or more...

We will ask for a $50 non refundable deposit to secure your appointment spot. The $50 deposit will be later taken off of your final price at the end of your service.

Thank you for your cooperation and understanding.​

-The Girls @ Crew!

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